You call 911, then what happens?

The answer is complicated — and crucial


Sarah Spaulding, left, and Lindsey Guenthart are two of seven dispatchers working four, 10-hour shifts a week to answer all emergency calls, information requests and much more. Photo by Christina ManuelTo most, a puzzle is a way to pass time.
To Sarah Spaulding, Lindsey Guenthart and the five other Mariposa County sheriff dispatchers, that puzzle can be a life or death situation.
Every piece of information provided to the sheriff’s dispatch is like a different shape. And it’s their job to build ...

An online subscription is required to view news content on this website.

To continue reading please enter your username and password below. Not a subscriber? Please click here to order a subscription. Existing print subscribers receive free access to the online edition; current subscribers please click here to request your free access.